Medi Assist launches chatbot on WhatsApp to deliver better health insurance experience to 4.4 crore beneficiaries
The WhatsApp ChatBot will enable Medi Assist to service Policyholders 24 x 7
The move comes in line with Medi Assist easing access to insurance and leveraging technology
Policyholders will now be able to download E-Cards, locate Network hospitals, download claim forms and more via WhatsApp
September 05, 2022; Bangalore/Mumbai: Medi Assist Insurance TPA Pvt. Ltd (Medi Assist), in a move to deliver superior customer experience, has launched a chatbot on WhatsApp. The ChatBot launch is one of Medi Assist’s ways to serve members with a deep regard for their needs, powered with technology. The launch of chatbot on WhatsApp will empower Medi Assist members to get information on their insurance and claims instantly and any time of the day. They will now be able to download E-Cards, locate Ne...